I booked a group trip for my friends and family to Dreams Curacao because the reviews gave it such a great recommendation. We got there and were greeted by a Bell Boy who took our luggages and ushered us to where we need to check in. No cold towel or drinks were waiting for us but they did ask if we wanted a drink. Not knowing what to ask as we had no menu some of us declined and another group was taken to the VIP lounge to be checked in and were greeted with Champagne and drink. So inconsistent to me.
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I went up to my room and it was far too far from the elevator as I had an injury in my leg so I asked them to give me a room closer to the elevator which they accommodated the next day; however that room was smaller than the previous one, and when I asked why that was they mentioned that, as a courtesy, they’s upgraded my room and the new room is actually the one I paid for. To which I answered, next time you upgrade a client’s room, let them know. I was expecting the same size room but got a smaller one. I stayed in my new room because the view from my balcony was stunning much better than the Junior Suite that they upgraded me to. Backward if you ask me.
It is a small resort and not a lot of activities to keep the guest entertained. The beach area is very small. Out of the 4 restaurants on the resort, the Italian restaurant was the best. I won’t even take the time to review the other ones. The staff definitely need to go to hospitality classes.
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Some of the problems were that the toilet leaked every time it was flushed and there were mold around the faucet that was already loose. Despite reporting them, they were not fixed during our stay.
Because we were a group we had our own fun and created our own activities. Not that I wouldn’t return to Curacao, but wouldn’t go back to Dreams. Definitely not part of my top ten. I will not recommand it to my clients going forward.
Definitely recommand to visit Curacao, specially Mombay Beach Street. There are lots of restaturants, shops, and souvenir shops as well. Of course the beach is a few feet away for you to enjoy the day. The catamaran beach day to Klein Curacao was nice but I would not book it with Irie Tours because their side of the beach has no chairs and not a lot of shade for folks who prefer to take it easy under some shade.
